​Contact Us

You can choose to contact us by telephone or email.

​We strongly advise that, if you require our services or need advice, you contact us via the telephone number provided on this page (0808 196 2340).

For non-urgent queries, you can also contact us by email. Our email inbox is not monitored out of hours, but we will get back to you as soon as possible.

---

Telephone Number

0808 196 2340​
(Outside of the hours 9am-5pm, your call will be diverted to our dedicated Call Centre, who will be able to help you book an appointment)

Address

2 Ida Road, Walsall, West Midlands, WS2 9SR

Email Address

wmppaeds.sarc@nhs.net

Access to Medical Records

If you require access to your medical records, or if you are a professional requesting medical records on behalf of a client, please contact the SARC via the above details.

Reports and Statement Requests

If you want to request a statement or report, please contact us via westmids.cypreports@nhs.net.

Compliments & Complaints

We aim to offer an excellent and consistent service to all of our patients and other stakeholders.
​
​If you are happy with our service and/or our business conduct, we'd love to hear from you - so please complete our email us at wmppaeds.sarc@nhs.net. Or, if you (or you child) have used our SARC service, please feel free to complete this short 'Feedback Form' instead.

Likewise, if you are left unsatisfied with any aspect of our service provision, please let us know so that we can resolve the matter as soon as possible.

Please click here to learn more about making a complaint.